1. Can you assign engineer to our site to guide the installation if
Yes. We have qualified and experienced engineers who are ready to
service for you.
2. How about your warranty and after-sale policy?
Two years warranty, or longer if required.
We provide 24 hour phone answering service and real-time remote
control service if you have any problem with our led screen.
3. How long time I can get the cargos after placing the order ?
Our production time is about 18~ 22 days;
When we confirmed the order, after we get your deposit, we can
start production, we will update the production details in time;
Before finish, we will notice you and after we get full payment, we
can delivery the goods to you.
About the time from start port to destination, that depends on the
distance and the state of the sea company or airport company
4. What's the difference of DIP(1R1G1B) and DIP(3 in 1) ?
DIP(One LED, 3 in 1) LED Display, one pixel has one LED lamp, 3 led
chips in one LED Lamp;
Traditional DIP( 1R1G1B) use 3 LED Lamp in one pixel.
5. How I can make payment?
Dear customer, if you're interested in our products and want to
make order with us, please send us an inquiry. Our staff will
contact you within 3 hours in working time.We support T/T, West
Union, L/C, etc
And about payment, we need you pay us 30% as deposit, for the rest
part, before delivery.